Privacy Policy
Your personal discretion and trust are foundational to Cosmo Scents.
This Privacy Policy explains how Cosmo Scents handles your personal information when you browse our catalog, make an order, or communicate with our concierge.
1. Information We Collect
When placing an order, we request solely the details necessary to deliver your fragrance safely:
- Your full name
- Shipping address and city
- Contact telephone number and WhatsApp number for delivery verification
2. No Payment Card Storage
Because all orders are fulfilled via Cash on Delivery (COD), we never collect, process, or store credit card numbers, debit card details, or banking passwords.
3. Communication & WhatsApp
Your phone number is used exclusively to send order confirmations, tracking updates, and courier coordination. We do not engage in unsolicited third-party advertising or spam.
4. Data Confidentiality
We treat your personal details with strict discretion. Your information is shared solely with certified courier logistics partners for physical parcel transport and is never sold or traded to advertisers.
5. Inquiries & Rights
If you wish to update your records, request data deletion, or inquire about stored details, please reach out via our Contact page or email us directly.